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To our Mobile Banking Customers:

Please know that our mobile banking app will be unavailable between the hours of 12:00 a.m. and 6:00 a.m. on Sunday October 16, 2022 for scheduled maintenance. If you try to log into mobile banking during this time, you will receive a message that says:

The system is currently unavailable. Please try again later.

We apologize for any inconvience this may cause, but these scheduled maintenance events allow us to continue to provide our customers with outstanding digital banking products and services. 

Thank you for your patience and understanding.

If you are experiencing debit card fraud please contact our fraud hotline at 833-995-2888.

Protect Your Bank Accounts from Debit Card Fraud

While you may not have any control over hackers and other thieves, there are many things you can control that will help you avoid becoming a victim.

  • Check your bank statements on a regular basis and report any suspected fraudulent activity to the bank immediately.
  • The faster you report a problem, the more quickly you can cancel your debit card and prevent additional charges.
  • Only utilize ATMs that are associated with a bank, stay away from potential “skimming” locations like gas stations or deli kiosks.
  • If you lose your card or suspect it has been stolen, report it immediately to your bank and cancel the missing card.
  • Change your pin and password every few months.

FICO Debit Card Skimming.

  • Significant increases in debit card skimming activity compared to the first half of the year.
  • The first quarter of 2025 shows no signs of criminal activity slowing down, with striking increases in year-over-year results.
  • Based on this trend, it is as important as ever for financial institutions to remain diligent in fraud prevention efforts, and customers expect their institutions protect them.
  • A 2024 FICO survey reported that having better fraud detection systems was the number one action respondents said a bank could take to protect their customers.

FICO Card Alert Service: Product Update June 2025 PDF.

OSB Community Bank

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